Create a personalized journey for every customer & target audience
With an AI chatbot for insurance, its possible to make support available 24/7, offer personalized policy recommendations & provide help to customers
BENEFITS
Vipichat retail solutions
Omnichannel experience
Insurance firms can leverage chatbots to offer customized plans and product recomendations
No abandoned carts
Online shopping bots turn chat into an ecommerce tool. Bots can increase online checkout rate providing more personalized offers
Increased conversion rate
Customer service chatbots lead consumers through sales funnels via intuitive in-messenger chat
use cases
Practical use cases of retail chatbot
Search for products
throughout the cnversation, bots can display a range of product options based on the customers’ preferences about the product such as price range and features
Place orders
Customers can choose the product they want to purchase, set up their address and contact information and place their order via the chatbot
Track packages
Once the order is placed via the chatbot, customers can ask where thir package is, date and time of delivery
FAQ
Instead of speaking to a live agent, the customer can get information from a chatbot about the product or brand
Send personalized notifications
Chatbots can ask users for their contact information during the conversation, providing an opportunity for retailers to send users updates and notifications about new products or seasonal sales
Claims approval / settlement
Insurance companies can use chatbots to quickly process and verify claims that earlier used to take a lot of time
Ready to streamline your communication?
Request a product demo with one of our product experts