Create a personalized journey for every customer & target audience

With an AI chatbot for insurance, its possible to make support available 24/7, offer personalized policy recommendations & provide help to customers

BENEFITS

Vipichat retail solutions

  • Omnichannel experience

    Insurance firms can leverage chatbots to offer customized plans and product recomendations

  • No abandoned carts

    Online shopping bots turn chat into an ecommerce tool. Bots can increase online checkout rate providing more personalized offers

  • Increased conversion rate

    Customer service chatbots lead consumers through sales funnels via intuitive in-messenger chat

use cases

Practical use cases of retail chatbot

  • Search for products

    throughout the cnversation, bots can display a range of product options based on the customers’ preferences about the product such as price range and features

  • Place orders

    Customers can choose the product they want to purchase, set up their address and contact information and place their order via the chatbot

  • Track packages

    Once the order is placed via the chatbot, customers can ask where thir package is, date and time of delivery

  • FAQ

    Instead of speaking to a live agent, the customer can get information from a chatbot about the product or brand

  • Send personalized notifications

    Chatbots can ask users for their contact information during the conversation, providing an opportunity for retailers to send users updates and notifications about new products or seasonal sales

  • Claims approval / settlement

    Insurance companies can use chatbots to quickly process and verify claims that earlier used to take a lot of time

Ready to streamline your communication?

Request a product demo with one of our product experts