Privacy policy

1. Definitions

When we say “we,” “us”, “our,” and “Vipichat,” we are referring to Vipichat Communications, a subsidiary of Techinnover Analytics Limited.
We provide online platforms that you may use to market to or stay in contact with others, including creating, sending, and managing conversations and other information related to your customers (the “Services”).
When we say “Member,” or “User,” we are referring to the person or entity that is registered with us to use the Services.
When we say “you,” we are referring either to a Member or to some other person who visits any of our Websites. A “customer” is a person you contact through our Services, or a person who you might choose to contact at some point in the future through the use of our Services. In other words, a customer is anyone on your Contact List or about whom you have given us information.
“Personal Data,” “Personal Information” means any information that identifies or can be used to identify you or a Customer, directly or indirectly, including, but not limited to, first and last name, date of birth, email address, gender, occupation or other demographic information.
A “Contact list” is a list of Customers and all associated information related to those Customers (for example, WhatsApp number).

2. General

We offer the Services on our website https://vipi.chat and its subdomains.
This Privacy Policy applies to these websites, as well as any other sites or mobile applications owned or operated by us (each a “Website” and together the “Websites”). The “Websites” include the Websites themselves, and any web pages, interactive features, applications, widgets, blogs, social networks, social network “tabs,” or other online, mobile, or wireless offerings that post a link to this Privacy Policy, whether accessed via computer, mobile device, or other technology, manner or means.
While providing the Services, and as described in more detail below, we may collect Personal Data about a Website visitor, Member, person or email address on or related to a Contact List, or Customer.
This Privacy Policy covers our treatment of Personal Data that we gather when you are accessing or using our Services, but not to the practices of companies we don’t own or control, or people that we don’t manage.
By using or accessing the Service in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, our Cookie Statement, and other documents, and you hereby consent that we will collect, use, and share your data in the following ways.
Your use of the Service is at all times subject to the Terms of Service, which incorporates this Privacy Policy. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.
We do not knowingly collect or solicit Personal Data from anyone under the legal age (according to your jurisdiction). If you are under the legal age (according to your jurisdiction), please do not attempt to register for the Services or send any Personal Data about yourself to us.
If we learn that we have collected Personal Data from anyone under the legal age (according to your jurisdiction), we will delete that data as quickly as possible. If you believe that anyone under the legal age (according to your jurisdiction) has provided us with Personal Data, please contact our Customer Support staff at support@vipichat.com

3. Contact us

If you have any questions or comments, or if you want to update, delete, or change any Personal Data we hold, or you have a concern about the way in which we have handled any privacy matter, please contact our Customer Support staff at support@vipichat.com.

4. Changes

We are constantly trying to improve the Service, so it may change over time and we may need to change this Privacy Policy from time to time as well, but we will alert you to changes by placing a notice on our website, by sending you an email, and/or by some other means.
Please note that if you’ve opted not to receive legal notice emails from us, those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them. If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Our electronically or otherwise properly stored copies of this Privacy Policy are each deemed to be the true, complete, valid, authentic, and enforceable copy of the version of this Privacy Policy which were in effect on each respective date you visited the Website.

5. Your data

• 5.1 Data provided by user

  Data you voluntarily provide to us: When you sign up for and use the Services, consult with our customer support team, send us an email, integrate the Services with another website or service, or communicate with us in any way, you are voluntarily giving us information that we collect. That data may include your or your Customers
  name
  email address
  physical address
  IP address
  phone number
  age
  as well as details including gender, occupation, location, purchase history, and other demographic information.
  By giving us this data, you consent to this data being collected, used, disclosed, transferred and stored by us, as described in our Terms of Use and in this Privacy Policy.

• 5.2 Data collected automatically

  Whenever you interact with the Service, we automatically receive and record information about your visit to our Websites, your usage of the Services, and your web browsing. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our Websites or other websites. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies.
  We may receive information about how and when you use the Services, store it in log files or other types of files associated with your account, and link it to other information we collect about you. This information may include, for example, your IP address, time, date, browser used, and actions you have taken within the application.
  We may use this data to customize content for you that we think you might like, based on your usage patterns. We may also use it to improve the Service – for example, this data can tell us how often users use a particular feature of the Service, and we can use that knowledge to make the Service interesting to as many users as possible

• 5.3 Data collected automatically

  We and our partners may use various technologies to collect and store information when you use our Services, and this may include using cookies and similar tracking technologies on our Website, such as pixels and web beacons, to analyze trends, administer the website, track users’ movements around the website, serve targeted advertisements, and gather demographic information about our user base as a whole. Users can control the use of cookies at the individual browser level. We partner with third parties to display advertising on our website or to manage and serve our advertising on other sites. Our third party partners may use cookies or similar tracking technologies in order to provide you advertising or other content based upon your browsing activities and interests. This Privacy Policy does not cover the use of cookies by any third parties, and we aren’t responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services, and those third parties may not honor “Do Not Track” requests you have set using your browser or device.
  “Cookies” are identifiers we transfer to your browser or device that allow us to recognize your browser or device and tell us how and when pages and features in our Services are visited and by how many people. You may be able to change the preferences on your browser or device to prevent or limit your device’s acceptance of cookies, but this may prevent you from taking advantage of some of our features.
  Be aware that our Cookie Statement is an integral part of this Privacy Policy.